What our guests say about us

From the moment I arrived, I was met with genuine warmth and friendliness from every member of your team. The rooms were spotless and comfortable, the food delicious, and the peaceful seaside setting made it all the more special. What truly stood out was the kindness and professionalism of your staff — every interaction reflected a true spirit of care and pride in your work.

Beautiful view, amazing history , excellent service and very tasty food. Had a great few days at the hotel. Will definitely come back again.

This is truly a hidden gem. Cozy and comfortable tucked away on the coast. Everything you need for a romantic retreat. Fantastic food, friendly staff. Location, location, location- what a view from the well-equipped rooms.

Lovely hotel at the Southern edge of Africa. The staff are really fantastic and my room was lovely. Very clean and comfortable. Lots of sweet touches including a bedtime note of the next day's weather and tides. Such a memorable touch of detail. The food choice was excellent for a vegetarian which was a nice surprise. Honestly a lovely hotel with great value for money. I had a facial in the spa which was 10 / 10. I floated off to heaven for a while.

Top-notch experience. Magnificent view of the sea & very beautiful surroundings. Very comfortable room. Great breakfast & dinner. The staff are very friendly & welcoming. Effortless check in & check out. An excellent experience. Look forward to visiting again.

The staff is warm, friendly and professional. We loved our sea view room with it's balcony and the most magnificent view of the ocean. The quality of the food at both restaurants was excellent with good sized portions and the seafood was fresh and delicious! We also received outstanding service from the staff at the Ginko Spa and the treatments were of the highest standard.

Our holiday here was amazing!! Thank you to the helpful staff and the food is so awesome! We especially loved the cosy buffet breakfasts.

We went for our honeymoon to Arniston Hotel. The staff was very accommodating and had a vase with the most beautiful red roses and a bottle of champagne waiting for me that hubby arranged before we came. The restaurant's food was delicious and not pricey at all. We visited Waenhuiskrans cave as well - what a breathtaking experience! Arniston Hotel has a very special place in my heart.

The best place to relax. Love this hotel so much. Massive rooms, massive beds, massive bathrooms. Charlotte Rhys vanity products. Lovely buffet style breakfast that includes bubbly. Good menu for lunch and supper. The best Piña Coladas. They view can not be beaten. Staff are all super friendly and efficient. I especially love the small decanters of complimentary sherry and the variety of coffee, tea and rusks in the room.

Beautiful setting. Friendly service. Oysters are very big and delicious! Sushi, pickled fish, and poppers were all delicious.